ONLINE - Sales Pro Professional Selling Skills
“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” —Abraham Lincoln
Sadly, these firms are settling for less than the best! Our process is not a "cookie-cutter" approach.
Our ideal starting point is to understand what your sales organization currently does entirely. Your status quo consists of a system of both small and large elements that have evolved over many years. Changing anything like these elements means chaos or disruption.
So, very carefully and with as much individual buy-in as we can all of the elements of your organization's sales processes are considered. Whatever connects with the problems we jointly identify will allow us to decide what you want to create. Your sales team and leadership will only add a new process if all of the natural resources have availed of first.
Your sales process and organization is perfectly designed to get the results that you currently are getting! We believe that there is much more to discover and create.
How We Will Work Together
Offerings
In an ideal world, our firm will not rush into providing your company with a just sales training program. Many sales training instructors do this and leave companies like yours stranded without direction once the first sales training event is over. No matter what approach a company like yours takes in the development of its salespeople, you have to consider how the momentum will continue. We provide Sales Manager & Coach training for a minimum of one year to assure the full transfer of skills. Most of our customers maintain the relationship establishing new goals and measures each year.
At the start of each relationship, we encourage that we get to know each other. Jim Ullery has found that the more he knows you and your salespeople, the more successful your companies results will be. In most long term relationships, Jim travels with salespeople on actual sales calls and learns first hand about your product offering and a variety of the skill levels of your people. During this time frame, he listens carefully to the strategies, structures, and systems that make up your organization and its selling initiative. Regular debrief meetings will take place with the sales leadership and the C-Level executive responsible for the delivery of extraordinary financial results to shareholders and company owners.
Your salespeople are in the critical role of supporting their customers buying decisions. They have a perspective on selling to categories of customers that are like one another. Finding the essential data about the needs of each client is redundant from customer to customer. The problems that each of these customers has is similar as well. Dentists will have the same or similar issues as other dentists, and dairy farmers are facing the same challenges with prices, tariff regulations, and health issues of their herds. Chemistry development firms have the difficulties of maintaining strict confidentiality on the development of new formularies. The customers of the dairy farms, dentists, and chemistry development firms live in environments that acquiring a product or service is a tiny portion of their responsibilities. As a result, your salespeople must find these threads of current reality.
When people live with a problem, it becomes normal for them. The status quo for them is about living with the current situation. We teach that the most significant competitor that we sell against any product offering is the status quo. Just because the salesperson on your sales team sees a problem or a circumstance with the potential to be resolved with your offering, it does not mean the customer automatically has a need. Disruption in companies current reality is often resolved with a workaround.
It is incumbent that we provide your company with more than sales training. We need to help you make a focused determination that manages the variables that have created your current results and have maintained the results that you currently get.
In the chart above, our role is to take responsibility for asking Facilitative Questions that identify your companies current reality, and it's status. Our responsibility is in the red vertical lines. Your company is responsible for making decisions around all systems issues that would be affected by a change in the Reality Decision Funnel. These become the newly outlined processes identified by blue horizontal lines.
Two Step Process
- STEP ONE - We help Your Company make an active decision that includes all the unique variables and includes a solution that matches your criteria.
- STEP TWO - Position our training and support to respond to the solutions that Your Business problems must resolve.
Online Sales Training
Online live Zoom meetings
You will meet with your instructor one on one or in a small class setting. Between these sessions you will work on material that we have dialogue about in the live sessions. Connection is easily accomplished with a cell phone, tablet, laptop or desktop computer.
- Online Sales Training - live, video, webinar, independent study approach. NEW watch for release.
- Sales Pro - Professional Selling Skills PSS Class - public sessions or private sessions.
- Sales Manager/Coach Training - mentorship at least one year working together.
- Sales Enablement - We collaborate with you on the development path for your sales.
The Elements of the Process of Decision Making $8,795 for the full C-Level team with engagementThe foundation of our sales enablement facilitation starts with the reality that no one likes change. Least of all selling organizations. We assist our clients in examining: We assist our clients in an examination of their status quo.
- Typically, this consists of a multitude of small or large elements present in their system of selling and coaching of the sales teams.
- Change means disruption.
- We will help you examine the status quo and the collective vision that your sales team has currently in place.
All change initiatives will take into account any variables that make up the status quo and have created the identified problems. Information does not teach people how to decide. People only add new resources if all familiar resources have been tried first. All elements that touch the problem are incorporated into a solution, so chaos does not ensue without a clear outcome defined.
Questions for Your C-Level and Sales Leadership
Where is your sales organization now?
What is missing?
How did it get the way it is now?
How can we fix the challenges with tools that are recognizable to all?
What elements need to be managed so that we can bring in a sales enablement solution with a minimum of disruption?
We have enjoyed decades of relationships with clients that tell us they want to train their sales people. Unfortunately, it is rare that those same firms invest in the development of the sales managers, sales leaders and the C-Level Executives on their responsibilities to the development of the sales force. Many do not even come to the sales classes, yet they expect through some miracle to be in a position to coach their people.
There is a reason this happens and is a part of the reality of the antiquated structures in sales organizations. These models date back to days long gone in selling.
A 2014 study from Constellation Research quantified the accelerating rate of change in the enterprise by examining a simple benchmark — the entry and exit of U.S. corporations in the S&P 500 index.
In 1958, corporations listed in the S&P 500 had an average stay of 61 years. By 1980, numbers from research firm Innosight reveal that the average stay had declined sharply to 25 years. In 2011, the average tenure dropped to 18 years. At the present rate of churn, Innosight’s research estimates three-quarters of today’s S&P 500 will be replaced by 2027.
Digital Disruption is the Primary Catalyst of Change
While the Constellation study is careful to say that companies rise and fall for many reasons, digital disruption is clearly responsible for a large share. Research shows that since 2000, 52 percent of companies in the Fortune 500 have either gone bankrupt, been acquired, or ceased to exist as a result of digital disruption. The collision of the physical and digital worlds has affected every dimension of society, commerce, enterprises, and individuals.
No industry is immune, most of all the process of selling
Successful sales organizations have learned that digital disruption is more than a catalyst of unrelenting change. It is also the foundation on which can be built new business strategies that are able to move and evolve at the pace of consumers, businesses and markets. These are companies that have embraced transformation as a way of life and are using digital sales technologies to accelerate their growth.
This goes far beyond having glorified CRM systems
- We do not take a position on which CRM system should be used in a sales organization.
- We do not even advocate that a CRM is needed. Could you be as effective with 3 x 5 cards or that old Rolodex?
- We know that salespeople do not use their CRM to full capacity or at all.
- Implementation of CRM systems that organizations have invested in fall short of optimized utilization.
- Most CRM systems were imposed on sales forces without getting their buy in.
- Coaching on the proper use of CRM is not provided.
- Lacking full acceptance or support from salespeople and sales leaders who “avoid confrontation” CRM systems are not aligned with identified solutions and benefits for stakeholders, shareholders or owners.
Online Sales Training
Our experience demonstrates that most sales organizations are on board with providing sales training to their people in the field. This is how our organizations has made its relationships with its Sales Pro – Professional Selling Skills (PSS) program. The basis of this program has been research as to what is happening in the world of selling models. Each year we examine the findings and modify our sales curriculum as appropriate to optimize the sales win rates, accuracy of predictions, deal slippage and to increase the numbers of sales representatives that make their quotas. The program provides:
Uniform need satisfaction selling processes
Defines the steps of a sales call:
- Opening
- Questioning or Probing
- Transitions or Supporting
- Closing
Dealing with Customer Concerns
- Drawbacks
- Indifference
- Misunderstandings
- Skepticism
Bridging Skills
Levels of Listening